CCWF Church & Crawford, INC.

[Jav992]

Church & Crawford (OTC: CCWF) is a leading provider of Mobile To Company Integration (MTCI) in the Middle East. Our offering reduces call centre costs up to 60%. Church & Crawford is in position to revolutionize the call centre market in the Middle East.

The Church & Crawford solution is a cost effective platform solution consisting of modules that provide the flexibility, scalability and reliability to rapidly deploy mobile Interactive Voice Response applications to streamline your call centre. Church & Crawford provides companies with advanced IVR solutions by providing a customized, feature rich application that simplifies your call centre needs. Church & Crawford offers savings to the organization and convenience to the end user.

Church & Crawford is a contact centre solution that helps you:

Increase first call resolution.
Improve customer satisfaction.
Decrease talk times.
Reduce call centre costs.

Share structure Per latest filing on August 16, 2010:
A/S 3,000,000,000:
O/S 36,212,834 of which 17,471,297 are freely traded and 18,741,537 are restricted.

CCWF Chart:



(disclaimer applies)

[Jav992]

Keep a sharp eye on CCWF in the coming days. volume has started to pick up and we are seeing some increased chatter on the boards.
the lower indicators are turning up and that will get peoples attention.
Res. going forward is .20 and .285 with support at .10
Put this stock on your radar and let's see how it plays out.

(disclaimer applies)

[chuck44l]

Company Overview





Orexis Solutions provides a complete customer contact mobile solution for companies to communicate, interact and transact with their customers. Orexis integrates both Computer Telephony Integration (CTI) and Interactive Voice Response (IVR) into a single, easy to use Graphical User Interface (GUI).





Its aimed to reduce costs for those who currently have contact centers and enable SME businesses who can not afford such corporate luxuries the ability to do so.





Orexis enables customers to interact in a much richer manner through the use of the Orexis Graphical User Interface (GUI). It presents users options as to how and when they would like to interact with a company.





Key aspects of the solution are:





A. Development of a semi-thin CTI application on the mobile. Allowing routing and reporting functionality being moved from the server side to the client / mobile application





B. Development of a thick IVR client on the mobile handset. This application has also been designed to allow the flexibility of personalized voice prompts.





C. Development of a Comprehensive server architecture to manage all the mobile interactions and provide interaction between CTI software and 3rd party applications for self service.





D. Mobile advertisement engine via the Orexis GUI, whilst customers wait to be connected to agents.


Business Model





✦By Pushing the IVR to the end point, we effectively reduced the number of IVR ports for Telcos.


✦Massive savings on network / infrastructure / IVR port prices / support and maintenance made instantly. Orexis is modeled to save the Telcos millions of dollars.


✦The Orexis GUI gives the user the ability to view and select the option they desire without the hassle of going through all the prompts.

Currently we are developing version 1 of the Orexis application. There are other developments on-going however these are currently under development and once patents have been applied for they will be announced.

Company





✦The ability to provide complete IVR functionality on the end-point, comprising of, listening to menu choices, selecting menu choices, navigating menu choices up and down throughout the IVR matrix, cancelling a menu choice.


✦Reducing the network load by initiating calls on the mobile application, therefore not using the telecoms network to initiate a call.


✦Increasing the navigation of the IVR by (a) using standard speech, i.e. saying customer services and (b) providing a GUI interface allowing push button navigation to a target.


✦Ability to have 1:N network to mobile handset relationship. Typically an interaction can be managed in less that 40 Kbyes of information being passed back to the network. Typical call could be 3MB+


✦Cost of ownership is lowered by up to 50% from existing solutions.


✦Providing basic CTI routing no need to pay expensive licence fees.


✦Providing stats about each end point.


✦Integrates in to any of the key CTI vendors.


✦Reduces network strain.



User


✦Reducing battery life on a mobile handset by not having to use additional power to establish and maintain connection to the mobile network.


✦Ability to capture wait times for each service.


✦Instant Interact via the Orexis web chat.


✦ Better interaction with companies.



Disclaimer applies

[chuck44l]

Press Release Source: Church & Crawford, Inc. On Tuesday September 7, 2010, 4:42 pm

LONDON, Sept. 7, 2010 (GLOBE NEWSWIRE) -- Church & Crawford, Inc. (Pink Sheets:CCWF - News) today announced its acquisition of Orexis Mobile Application license from Orexis Technology Research LLC. that will enable mobile users to interact with companies via a purpose designed Graphical User Interface ("GUI") on the users handset. Users are able to visually navigate a Corporation's menu of product and services and have the ability to select specific departments and services without requiring live agent interaction. This strategic collaboration will ensure the Orexis application will be available to System Integrators ("Sis") starting in the Middle East and Lower Gulf Region and expanding globally.



The Solution will provide instant savings to Corporations with the ability of generating revenue via interactive mobile adverts. At a time where companies globally are looking to make cost savings this solution fits into any corporate strategy.



Orexis instantly reduces costs in the areas of infrastructure, software and agents, the three key overheads for any operation. It can reduce these costs by up to 60%, over a five year period, typically for a medium size contact centre that could translate up to $50M+ US savings a year. By leveraging data networks and cleverly managing customer interactions, Orexis drastically reduces the load on contact centres and the requirement for voice enabled agents.



"In line with our global strategy we have chosen Church & Crawford to become our strategic partner in the Middle East. They have demonstrated key contacts and progress with potential clients, which we hope to announce soon. The region is seen as the fastest growing globally and we can certainly make a massive cost savings impact. We have a target of over $100M by 2011 from the area and the strategy presented by Church & Crawford demonstrates this, we look forward to working with the team," said Ray Khan CEO Orexis



About Orexis Technology Research LLC.



Orexis Technology Research LLC was conceptualised in 2007, by a team of industry experts in the fields of IVR, CTI, GVP, Outbound, Reporting and PBXs. The company has filed patents covering several aspects of its technology and integration into CTI solutions. It currently has offices in Canada, UK and Dubai. Its main focus is to distribute contact centre load to mobile phones and provide a platform for mobile advertisement. Orexis aims to reduce Billions of dollars worth of inefficiencies and at the same time create Millions of dollars worth of revenue.



About Church & Crawford, Inc.



Church & Crawford is a provider of Mobile To Company Integration (MTCI). Church & Crawford provides companies with advanced Interactive Voice Response solutions by providing a customized, feature rich application that simplifies call centre needs.



To download a sample user application please visit www.churchcrawford.com or contact Sei Ki at ski@churchandcrawford.com.



416-841-5414



Disclaimer for forward-looking statements for press releases

This Press release includes forward-looking information and statements that are subject to risks and uncertainties that could cause actual results to differ. Such forward-looking information and statements are based on current expectations, estimates and projections about global economic conditions, the economic conditions of the regions and industries that are major markets for Church Crawford and its subsidiaries and affiliates lines of business. These expectations, estimates and projections are generally identifiable by statements containing words such as "expects", "believes", "estimates" or similar expressions. Important factors that could cause actual results to differ materially from those expectations include, among others, economic and market conditions in the geographic areas and industries that are or will be major markets for Church Crawford businesses, oil prices, market acceptance of new products and services, changes in governmental regulations, interest rates, fluctuations in currency exchange rates and such other factors as may be discussed from time to time. Although Church Crawford believes that its expectations and the information in this press release were based upon reasonable assumptions at the time when they were made, it can give no assurance that those expectations will be achieved or that the actual results will be as set out in this press release. Neither Church Crawford nor any other company within the Church Crawford group is making any representation or warranty, expressed or implied, as to the accuracy, reliability or completeness of the information in the press release, and neither Church Crawford, any other company within the Church Crawford group nor any of their directors, officers or employees will have any liability to you or any other persons resulting from your use of the information in the press release.

Church Crawford undertakes no obligation to publicly update or revise any forward-looking information or statements in the press release.



Disclaimer applies

[Jav992]

Church & Crawford Orexis Solutions is Now Positioned to Offer a True Mobile Solution for Companies to Save Over 60% on Call Centers and IVR Customer Service, in Addition to Generating Revenue on Orexis Proprietary Advertising Platform

Press Release Source: Church & Crawford, Inc. On Wednesday September 8, 2010, 4:04 pm EDT

LONDON, Sept. 8, 2010 (GLOBE NEWSWIRE) -- Church & Crawford, Inc. (Pink Sheets:CCWF - News) is now positioned to offer a true mobile solution for companies to save on their call centers. The Church & Crawford Orexis Solutions application is for anyone who has a mobile phone and requires speaking to a company at any point, in essence everyone, four Billion people globally. Church & Crawford Orexis Solutions provides direct cost reductions to Interactive Voice Recognition ("IVR") solutions (currently worth $413M US), Computer Telephony Integration ("CTI") software (according to Frost & Sullivan is worth $7.86 billion) and Agent / HR reduction ($50 - $90 billion, varied reports). At the same time it allows revenue generation via mobile marketing, according to Thompson Financial that's up to $21.31 billion.

Church & Crawford Orexis Solutions application is a customer contact application platform for mobile phones. Once downloaded it will allow users to navigate the graphical user interface ("GUI") to select options for self-service or to interact with the company via instant chat or voice. Church & Crawford Orexis Solutions application provides for the first time ever the ability to turn contact centres into revenue centres, through the use of its advert engine, which provides real time, multimedia adverts displayed on the GUI.

Church & Crawford Orexis Solutions application instantly reduces costs in the areas of infrastructure, software and agent salaries. The three key overheads for any operation. It can reduce these costs by up to 60%, over a five year period; typically for a medium size contact centre that could translate up to $50M+ US savings a year. By leveraging on data networks and cleverly managing customer's interactions, Church & Crawford Orexis Solutions application drastically reduces the load on contact centres and the requirement for voice enabled agents.

The solution is a handset, platform and industry agnostic and can be used for anyone, for anything.

In addition, the platform allows companies to display advertisements and with Gartner suggesting that the mobile advertising market would be worth in the region of $14.6 Billion in 2011 (Global). Church & Crawford Orexis Solutions is the only mobile solution that provides advertisers "User Focused Space," i.e. complete and full attention of customer for up to 20 seconds whilst they wait for an agent.

For the user there are no adoption barriers; in fact there is an enhancement to the customer experience. Church & Crawford Orexis Solutions enables customers to interact in a rich manner through the use of the Church & Crawford Orexis Solutions Graphical User Interface ("GUI"). Giving the opportunity to chat to a customer agent up to 50x faster than waiting to talk to one, dramatically increasing customer satisfaction and retention.

As Church & Crawford Orexis Solutions application is a complete end-to-end solution, it provides SME's with an affordable contact centre solution and alleviates the financial burden associated with contact centres. With the use of agent chat sessions a SME can provide a top quality customer experience without having to pay top dollar.

The Church & Crawford Orexis Solutions solution is simple; its simplicity is the corner stone of producing a true WIN, WIN solution for companies and customers.

[chuck44l]

CCWF + 266.67%

[chuck44l]

CCWF on our radar and a very hot topic amoung our members here at StockPlaysOnline. For more on this hot penny stock join us in the penny stock chat room for more on CCWF along with many more stocks to watch at http://www.stockplaysonline.com/visichat/

[chuck44l]

TORONTO--(BUSINESS WIRE)-- Church & Crawford, Inc. (OTC : CCWF.PK - News) have recently announced the securement of the global licence to use the technology and patents of the Orexis application. The mobile application has been developed for anyone who requires to talk to a service provider at any point, in essence Four billion people globally.

The customer contact experience with service providers has moved from a face to face interaction in the early 90’s to the centralised model, commonly known as call centres. Service providers did this to centralise their functions and attempt to standardise and ultimately reduce their cost base to their customers. Whilst this, financially, proved to be a successful model, the impact to customer service was not assessed with the same focus. This presented a big challenge for companies to provide better customer services through their call centres. Service providers invested Billions in technology and infrastructure in an attempt to provide a better customer experience. Despite the internet & technology revolution there has been no great enhancement in the call centre platforms and methods of interactions with the end customers, until now.

The Church Crawford mobile solution answers many of the challenges today, by providing the first mobile application to integrate fully into a call centre infrastructure or providing a new call centre platform for service providers. The infrastructure spend globally of call centres runs into Billions, with the majority of the spend being on the human resource and the rest on technology.

Service providers, through the implementation of the Church Crawford application can save in excess of 40% of their cost base, increase customer satisfaction and for the first time ever be able to leverage on an advert model built within the application to create a real revenue source for their organisation.

At the same time service providers are able to lower costs, the application provides a key success factor for the enhancement and growth of a company’s services and customer base. The Church Crawford application is revolutionary in terms of it being the first global software company to be providing a call centre experience for users on their mobile and hand held devices. Church Crawford have a clear strategy on deployment, support and further development of the application.

Director of CCWF, Seijin Ki, states, “From the research and service provider feedback that we have through our application provided solution for both service provider and more importantly the customer. There have been many technology applications and companies in the call centre industry that have been quickly snapped up at phenomenal valuations. We are expecting to exceed any previous valuation seen within the industry.”

About Church & Crawford

Church & Crawford is a mobile phone software solutions company. The company develops and implements software solutions for mobile hand phones. Its main area of concentration is the development and implementation of software in these fields: Interactive Voice Response (“IVR”) solutions, Computer Telephony Integration (“CTI”) software.

Disclaimer for forward-looking statements for press releases

This Press release includes forward-looking information and statements that are subject to risks and uncertainties that could cause actual results to differ. Such forward-looking information and statements are based on current expectations, estimates and projections about global economic conditions, the economic conditions of the regions and industries that are major markets for Church Crawford and its subsidiaries and affiliates lines of business. These expectations, estimates and projections are generally identifiable by statements containing words such as "expects", "believes", "estimates" or similar expressions. Important factors that could cause actual results to differ materially from those expectations include, among others, economic and market conditions in the geographic areas and industries that are or will be major markets for Church Crawford businesses, oil prices, market acceptance of new products and services, changes in governmental regulations, interest rates, fluctuations in currency exchange rates and such other factors as may be discussed from time to time. Although Church Crawford believes that its expectations and the information in this press release were based upon reasonable assumptions at the time when they were made, it can give no assurance that those expectations will be achieved or that the actual results will be as set out in this press release. Neither Church Crawford nor any other company within the Church Crawford group is making any representation or warranty, expressed or implied, as to the accuracy, reliability or completeness of the information in the press release, and neither Church Crawford, any other company within the Church Crawford group nor any of their directors, officers or employees will have any liability to you or any other persons resulting from your use of the information in the press release.

Church Crawford undertakes no obligation to publicly update or revise any forward-looking information or statements in the press release.


..Contact:.
.Church & Crawford, Inc.
Seijin Ki, 416-841-5414
ski@churchandcrawford.com
www.churchandcrawford.com